App Account & Data Deletion

Users of the our apps may request the permanent deletion of their account and personal data.
Deletion includes data held within the Orenda Finance platform and associated services operated by Orenda Financial Services Limited.

To request account and data deletion, please send an email to privacy@orenda.finance with the subject line:
“Account & Data Deletion Request”
and include the email address associated with your app account.

Once we receive your request, your account and personal data will be permanently deleted within 30 days, unless retention is required by law or regulation. In particular, we may be required to retain certain records for a limited period under financial services, anti-money laundering (AML), fraud-prevention, and regulatory reporting obligations. If retention is required, it will apply only to legally-mandated data and only for the minimum required duration.

If you no longer wish to retain the mobile app afterwards, you may uninstall it at any time.
If you have difficulty submitting a deletion request, please contact support@orenda.finance for assistance.